Marks AI Get in touch
Home/Approach

How we work. Honestly, methodically, for the long term.

Most small-business marketing runs on a hunch. We run yours like an enterprise IT department would: measured, tested, optimised every month, without you having to think about it.

Three conversations, then it's running.

  1. i.

    We talk.

    Quick call, or a form, whichever suits. You tell me what you do, who you serve, where you are. I come back within hours (not days) with a proposal and a clear price.

  2. ii.

    I get it set up.

    You answer a short set of questions and review drafts. I handle brand, pages, booking, comms, AI agents, automation, the lot. Most clients are live within a fortnight.

  3. iii.

    I look after it.

    You message me when you need anything. New pages, bot rules, a tricky enquiry, a new app idea, all on one number. You get on with your work.

The scientific bit — quietly, in the background.

Every site we run has measurement built in from day one. Tests run continuously; ad spend gets quietly redistributed to whatever is actually paying its way.

Spec 01 / Hypothesis & control

A/B test what works on your site.

Two versions of a headline. Two versions of a call-to-action. Whichever brings in more enquiries wins. We run the test, you read the result.

Spec 02 / Channel attribution

CAC tracking by channel.

What does it cost to get one new customer from Google Ads vs Facebook vs your local paper vs a referral? We measure each. Your ad budget moves to whichever channel actually pays its way.

Spec 03 / Reductive optimisation

Automated keyword optimisation.

Google Ads accounts have hundreds of keywords. Most don't pay back. We test in tight loops, pause the losers, double down on the winners. Typically cuts ad spend 20–40% inside three months.

Spec 04 / Organic acquisition

Grow the free traffic that displaces paid clicks.

Per-city service pages, structured data, content that ranks for what your customers actually search. Every organic visitor is a paid click you didn't have to buy.

Spec 05 / Same discipline, different surface

Social spend, the same treatment.

Facebook and Instagram ad accounts are usually leaking the same way. We apply the same test-and-cut discipline. The point isn't more spend, it's less waste.

Spec 06 / Plain English

A monthly read-out.

One short email a month. What we tested, what won, what's next. No 40-page agency PDF nobody reads.

Enterprise tooling. Without the enterprise cheque.

We've spent years building a lean, AI-leveraged platform that does what an agency would quote at £15,000+ as a one-off bespoke build. You get to sit on top of it.

Detail A

The bespoke route, the long way

£15,000+

What an agency would quote for an after-hours AI booking agent, a multi-channel customer-comms app, or a quote-to-invoice automation. One bespoke build, one customer, one big invoice.

Detail B

The Workshop way

Wrapped into your monthly fee.

The platform underneath is doing the heavy lifting. Your business sits on top with its own tone, customer flows, and data — but the engineering is already done. That's how the maths works.

Enterprise-grade tooling at a small-business price. The trade-off: we keep the stack lean and opinionated. If you need something genuinely one-off, we'll quote it separately and tell you honestly whether it's worth doing.

Start small. As the numbers improve, you scale us up.

No big bang, no big cheque, no committing to anything you haven't already seen working.

Detail A · Phased commitment

Start small. Add as you see proof.

The first phase is cheap and quick: the website, the local-SEO foundation, tightening your Google Ads. That's it. Easy to walk away from if it isn't moving the numbers.

Within 60 to 90 days you see the proof. Once you've seen the numbers move, you tell us what to add next: the bot, the bespoke app, the automation. Each phase is opt-in, fixed-scope, and earned by the previous phase paying for itself.

Detail B · How we know it's working

Concrete numbers, in plain English.

Day 30: enquiries up, booking-form drop-off down, your hours back. Day 60: organic search starts displacing ad clicks. Day 90: paid search costs measurably less per booked job, and we sit down with the numbers to decide what to add next.

No vibes. No agency PDFs. You decide what scales us, based on what's actually moved.

The honest cost of stitching it together yourself.

Most new businesses discover this six months in, the hard way. Real UK 2026 prices: the tools you'd actually buy, the marketing spend that goes uninstrumented, and how much of your time disappears.

Detail A / Doing it yourself

The stack you'd assemble

Typical UK solo business, month one

Tooling subscriptions

Online home (Squarespace)£20/mo
Booking link (Calendly)£8/mo
Email on your domain (Workspace)£6/mo
Newsletter (Mailchimp)£10/mo
E-signatures (DocuSign)£20/mo
Live chat / chatbot (Intercom)£60/mo
Accounting (Xero Growing)£30/mo
CRM (HubSpot Starter)£20/mo
Visitor analytics (Plausible)£7/mo
Customer SMS (Twilio + tooling)£30/mo
Domain£1/mo
Tooling subtotal~£212/mo

Marketing spend, instrumented properly

Google Ads (typical small biz)£300–1,000/mo
Google Ads agency / management£300–800/mo
A/B testing tool (Convert / VWO)£50–150/mo
SEO tool (Ahrefs Lite)£80/mo
Reviews automation (Birdeye / Podium)£150/mo
Social scheduler (Buffer)£12/mo
Marketing subtotal~£900–2,200/mo
Plus, to actually get set up:
  • Brand identity and logo£500–1,500
  • Stitching the tools together£2,500–5,000
  • Content writing / photography£900–2,300
  • Your time learning seven admin panels40–80 hrs
Detail B / With us

One bill. One person.

Launchpad tier, all of it included

£150/mo

One person to ask if anything's not right.

  • Every tool from the previous list, set up properly and working together
  • Ad spend optimised and managed; you only fund what's actually working
  • Brand identity, logo and content help included
  • No setup fee
  • I look after it. You get on with your work.
Get in touch

Marketing-stack figures opposite are typical UK 2026 retail; you can spend less, you can spend a lot more. Prices ex-VAT.

Convinced? Sceptical?

Either way, the right next step is a quick conversation. Tell me what you're working on; I'll come back within hours.

Get in touch