GPS in the van; customers get SMS pings at 20/10/5 minutes plus a live tracking link they can refresh.
Stat i.
7 → 1
apps to check — every channel in one inbox
Stat ii.
WhatsApp + SMS + DMs
all on a UK number tied to your business
Stat iii.
Bespoke
apps for tracking, ETAs, custom workflows
Detail A / What it actually means
"Check seven apps" is a tax.
Customers message wherever they're already on their phone — text, Instagram-DM, email, Facebook. The cost: you check seven apps every morning, miss two, spend Monday apologising.
One inbox. Every message lands in one place. Customer threads stay together no matter what channel they used last. You stop losing leads.
Detail B / What's in the box
What you get.
- Unified inbox: WhatsApp Business, SMS, email, Instagram DMs, Facebook Messenger
- Customer thread stays together across channels — no more digging
- WhatsApp Business set up properly with your branding and templates
- SMS sending and receiving on a UK number tied to your business
- Bespoke apps: vehicle tracking with customer ETAs, quote-to-invoice flows, custom workflows
- Built once into our shared library, then tailored for you — no agency-grade quotes
- Mobile-first — runs on your phone the way you actually work
- Auto-replies and routing rules so urgent things reach you fastest
Examples we've shipped or scoped.
Three patterns customers tell their friends about.
You and your team see customer messages in one place — customer doesn't know who replied, you know who's covering.
A DM saying "are you free Tuesday?" gets the booking link, deposit takes itself, booking lands in your calendar.
Bertha Park's bespoke heating-automation app sits on the same stack — gallery.
One inbox. One number. One thing to look at.
Multi-channel comms is included on every tier. Bespoke apps (vehicle tracking, custom workflows) sit on Partner — typically delivered in the first six months.
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